New Subaru vehicles have earned yet another distinction. In the 2026 American Customer Satisfaction Index (ACSI®) Automobile Study, owners pushed the brand to the top of several key categories. The team at Freehold Subaru is breaking down what these results mean for local drivers.
What the ACSI® Study Measures
Developed at the University of Michigan in 1994, the ACSI is the only national cross-industry measure of customer satisfaction in the United States. This year's automobile study draws on 6,699 surveys from randomly selected drivers. Because owners rate their own vehicles, the results reflect real-world experience rather than first impressions.
Where Subaru Ranked First
Among mass-market gas vehicles, the Subaru brand earned top honors in four categories:
- Vehicle Safety, for the seventh year in a row
- Overall Quality
- Service Quality
- Resale Value
Why These Rankings Matter for Your Family
A seven-year streak in the Vehicle Safety category backs up what families already trust about the Subaru brand. Technologies like EyeSight® Driver Assist Technology and Symmetrical All-Wheel Drive® in new vehicles help drivers stay confident through rain, snow, and daily commutes.
Top marks for Overall Quality and Service Quality mean owners can count on dependable vehicles and a smooth ownership experience. Leading in Resale Value also helps protect your investment when it is time to trade up.
Explore Award-Winning New Subaru Models in Freehold, NJ
These rankings show that Subaru owners are highly satisfied with the safety, quality, and value their vehicles deliver. Stop by to explore the latest lineup and test-drive the new Subaru model that fits your next adventure. The friendly team at Freehold Subaru is ready to answer your questions and help you find the right fit.
